01 — The problem

Client requests on WhatsApp at any hour, and a team that is already busy.

02 — What we built

An agent that reads the schedule, drafts an answer, gets it approved, then executes in the ERP.

03 — How it runs

  1. 01

    The message lands on WhatsApp; the agent reads the project schedule.

  2. 02

    It drafts an answer for the project manager, who approves in a word.

  3. 03

    It replies to the client and moves the task in the ERP, with a trace.

Numbers follow with the client’s approval.

04 — Stack

  • WhatsApp
  • LLM
  • Internal API

In production